Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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20421 Someone from NSW thinks vodafone is repair problem at 24 Dec 2011 02:59:58 AM
My nokia C7 screen/LCD not working , took it to vodashop for repair and show to the salesman the problem and agree no damaged could be seen on the phone, as still under warranty, send for repair on the spot. 2 days later told by sms screen cracked and not cover under warranty ( quote for about $200 to fix )decide not to fix as new would be the same, 7 days later pick up the phone, and you could see the crack under the glass as point out the salesman. I was upset why dont they show me at the begining, and told him that C7 and N8 has an issued with screen , I guess he just doing his job. My point is if you have problems with screen not working do check if there is a cracked or hair line by put your handset under light and see on angle, make sure you check with voda store staff .