Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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20512 Someone from VIC thinks vodafone is very at 2 Jan 2012 08:40:17 PM
It seems like my SGS2 phone only has 3G connection when it is idle! Internet connection is super slow and it could be compared with "dial-up". Coming into shopping centres is like going into caves with no coverage. Out of the metropolitan area would see no coverage easily - I was once going throught Dalesford, a famous tourist attraction of Victoria and found myself having a phone with no signal. My office is in Footscray, and some times our whole office would become a prehistoric place. too with all staff have no connection for a few minutes without any reasons. Our organisation switched to Vodafone because it is cheaper, and because we could not imagine how bad Vodafone would be