26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
20526 Someone from NSW thinks vodafone is ∞ / -1 at 4 Jan 2012 10:20:29 PM
They sent me a phone that doesn't even fkin work. Stupid Vodafail.
5 Jan 2012 08:08:02 AM: your phone doesnt work and your blaming vodafone?
blame the manufacturer, its their fault
7 Jan 2012 08:37:23 AM: No, the supplier clearly does not do their quality assurance properly. If you buy a Maccas burger and the meat is off, you don't complain to the farmer do you!!??
8 Jan 2012 03:16:31 PM: Vodafone dont open up every single phone and try every single program and feature in the phone to make sure its working. That is up to the manufacture to do the quality assurance, obviously there can be problems with phones that even the manufacture cant fix thats why they give each company warranty for 24 months and early life failure handsets so companies can do swaps within the first 28 days.
9 Jan 2012 04:20:12 PM: lol wtf is the point with the maccas bit, that comparison is like blaming the miners who mine the resources that make the chips and the phones. the manufacturers make and package the phones, voda legally cant open the phones before they are sold