26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20594 Someone from VIC thinks vodafone is EPIC FAIL at 13 Jan 2012 01:27:42 PM
I recently moved to vodaphone because vodaphone bought the 3 company that I was with in Australia Melbourne. From the very first day I was with Vodaphone I noticed the network coverage was significantly worse off than what I usually get previously. I have constant call dropouts on my new mobile phone the Samsung Galaxy Nexus, the internet was really slow due to the Vodaphone network as well. Even at work, where I work right in the centre of the CBD, the vodaphone network is still really really slow. I cannot read my emails on the phone or anything.

I seriously regret not going to Telstra...
15 Jan 2012 02:55:09 PM: Remembering, when in the CBD, you are competing with over 2mill other individuals using the exact same towers. Telstra and Optus have the same issues.
26 Jan 2012 08:35:32 AM: are you sure about that??? lol Ummmm no, i'm with Optus and rarely experience congestion on the Optus Network when i'm in the city. The internet runs extremely fast on my iPhone and i rarely experience call drop outs.