26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2060 Someone from ACT thinks vodafone is Very at 27 Dec 2010 11:33:20 AM
Interesting disparity in the number of complaints from different states. Even after accounting for the population of each State, it's clear that the problems are mostly affecting the south-east. For example:

- ACT has over 1/3rd of the complaints as VIC, with only 1/15th of VIC's population). Even more telling, it has four times as many complaints as WA, with around 1/8th of WA's population.

- QLD has half the complaints that VIC does, despite having a similar population.

- Barely any complaints from WA and SA, which both have populations in the millions.

So I think we can say that NSW and the ACT are by far the most affected, with VIC moderately affected, and the rest of the States nowhere near as bad.