Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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20644 Someone from NSW thinks vodafone is Its misleading advertising & pathetic coverage problems at 18 Jan 2012 02:59:59 PM
Up graded from 3 mobile to Vodaphone. I was told the coverage was a little different but after there friendly staff assured me i would get coverage nearly every where, i signed up... From the word go it was nothing but trouble. In the 2 weeks ive been with them ive rang Tech support 9 times. Last straw whas when my daughter was carted off to hospital from a seizure and i couldnt reach her father to tell him.. Had enough of paying for a service i couldnt use and when i really needed it as well. I told them i wanted out of the contract and they said would i stay if i could go back to 3mobile so i said yes and as i type i am waiting for them to switch me back to 3. If you are stuck with a crap product & service that dosent suit you-you can get out of it- give it your best shot, i did and will be happy very soon. Thanks for reading and good luck-you need it....Never again will i go any where near Vodafone and will tell every one else as well...