Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2068 Someone from QLD thinks vodafone is Credit History Fail at 27 Dec 2010 11:35:10 AM
Another issue. I went into the store to get a new phone .. the order went through but the idiot behind the desk forgot to put a number in my order so I was approved for '0' phones. They put through again and was assured it would be an hour or two so stuck around shopping and came back nothing so had to cancel. Came back next week to do it same thing order never came back so cancelled again. Came back NEXT week and I was rejected because of my credit history. Paid $160 to have a look at my credit report only to find only thing on there was vodafone order x 3 rejected which is a lie they were simply cancelled. In other words they made it look like I got disapproved and kept applying thus I am now unable to get a phone on credit thanks to lovely Vodafone.