Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
20760 Someone from NSW thinks vodafone is Absolutely USELESS at 2 Feb 2012 06:32:46 AM
Phone stopped sending/receiving SMS. Call VodaFuckinFail and they troubleshoot and after a master reset failing to resolve issue, they tell me to replace my SIM (which is less than 1 yr old). I do so - problem not resolved. Walk into their shop and is told to repalce my phone as its faulty. Get brand new phone and within 1 week, problem is back!!!!
Call back VodaFuckinFail and they want to troubleshoot - i refuse and insist on getting my money back or unlocking phone at no charge. They decline saying I have to pay for unlocking phone and I refuse as they made me buy a new phone knowing very well there was nothing wrong with my old one.
VodaFuckinFail finally agree and let me unlock at their cost. Once my credit runs out and ditching these f*$%ers and heading somewhere more relaible.
Call back VodaFuckinFail and they want to troubleshoot - i refuse and insist on getting my money back or unlocking phone at no charge. They decline saying I have to pay for unlocking phone and I refuse as they made me buy a new phone knowing very well there was nothing wrong with my old one.
VodaFuckinFail finally agree and let me unlock at their cost. Once my credit runs out and ditching these f*$%ers and heading somewhere more relaible.