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Since its inception Vodafail.com has made a significant
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Until next time,
Adam Brimo
Share Your Pain
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20772 Someone from NSW thinks vodafone is incompetent and useless! at 3 Feb 2012 01:46:10 PM
ridiculous.
I have been waiting over 8 months for them to produce a valid proof of purchase for an iphone 4 I recieved. It was stolen, so I applied for the insurance.
Seemed easy.... I was wrong. The insurance asked for my IMEI number....
Vodaphone accidently never recorded my IMEI number when I upgraded my contract and phone. So when I produced the box with the IMEI number, they told me "oh that number cant be verified... you could have borrowed that box of your friend just to have an IMEI.
So basically, the insurance company through vodaphone wont help me, and vodaphone customer care has failed on numerous occasions to try and find my orginal proof of purchase.
Not only do I feel cheated, but Im reminded every bill when they still charge me for the phone that was stolen AND insurance... and it cant be replaced because of their crappy mistake.
I have been waiting over 8 months for them to produce a valid proof of purchase for an iphone 4 I recieved. It was stolen, so I applied for the insurance.
Seemed easy.... I was wrong. The insurance asked for my IMEI number....
Vodaphone accidently never recorded my IMEI number when I upgraded my contract and phone. So when I produced the box with the IMEI number, they told me "oh that number cant be verified... you could have borrowed that box of your friend just to have an IMEI.
So basically, the insurance company through vodaphone wont help me, and vodaphone customer care has failed on numerous occasions to try and find my orginal proof of purchase.
Not only do I feel cheated, but Im reminded every bill when they still charge me for the phone that was stolen AND insurance... and it cant be replaced because of their crappy mistake.
Agree with you entirely, a ridiculous state of affairs to be in!
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Vodafail.com Moderation Team