26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
20790 Someone from VIC thinks vodafone is at 6 Feb 2012 08:14:16 PM
My partner and I have been on 3mobile for some time now, so we could call each other for free and she could call her 3mobile friends for free. But all her friends changed to vodafone so yesterday she changed to Vodafone.
We had to do it in store at coles, because we couldn't get through on the phone. Even when we took up the "call back" option, we just went back on hold.
But the girl at Coles in chadstone was really helpful.
So anyway, today the phone(New iPhone 4s) has been charged and is working fine, but it doesn't prompt you to enter a password for wifi??? Mine always does!
So I turned wifi off and tried the same google search with each phone, on 3, my phone found results in 2-3 seconds... About 1.5 mins later, her phone popped-up as unable to connect to server!
I can call her from the next room, but the reception is worse than when I used to have a Nokia 5110 12 years ago!
I'm hoping there's a way out of this, because I can't imagine another 24 months of this rubbish!