Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2082 Someone from QLD thinks vodafone is 110% at 27 Dec 2010 11:37:26 AM
My sister is connected with 3/vodafone and was travelling overseas. She rang up to disable the internet. When she was over there she got a message saying warning internet being charged so she rang them to find out and discovered that they had not disabled the internet/global roaming and that she had been charged $600 in 1 day! She rang them from the US and the lady admitted fault and said that she could dispute the bill when she returned back. After returning back, she discovered that not only had the internet not been turned off again, she had been now charged over $1000, keeping in mind that she is using a very basic nokia that hardly supports internet. Once my dad called to dispute this, they said that they had no record of any calls and that we have to pay for exact amount with no credit! This is just an absolute rort! 3 mobile being part of vodafone are thieves, and to make it worse you are speaking to some one in India who hardly understands a word you are saying. With my experience with vodafone also, I would never sign another contract with them or 3 mobile!
27 Dec 2010 11:38:16 AM: 110 percent fail is supposed to be at the top!
27 Dec 2010 01:23:15 PM: Strange internet doesn't work in australia on a local network but step offshore and all of a sudden the internet works across multiple networks and billing systems!
14 Jan 2011 03:10:02 PM: Vodafone are a joke!! They are scammers!