26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20909 Someone from NSW thinks vodafone is FAILING! at 19 Feb 2012 10:34:08 PM
I cannot make any phone calls or even send messages! EVEN WHEN I CALL 1555 IT JUST SAYS FAILED. This is outrageous I tell you!
19 Feb 2012 10:45:42 PM: I am experiencing the same thing what a nightmare.
19 Feb 2012 11:04:09 PM: Worst part about it, my partner is 460km away from me and i haven't even heart is they're ok or not! I'm very worried
19 Feb 2012 11:05:11 PM: Where are you from? Can you get into contact with Vodafail or not?
20 Feb 2012 08:46:20 AM: We have had no vodafone service in Taree fo 5 days
20 Feb 2012 05:58:23 PM: I'm not sure if this Website's moderator permits me to give the number but because you are in urgent need of a working telephone service here is help: Telecommunications Industry Ombudsman Toll Free 1800062058.
They will make your service operable.
22 Feb 2012 05:10:45 PM: Thanks will try that tomorrow just spent 1.5 hours talking to India call centers and got nowhere still no service.