26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20960 Someone from QLD thinks vodafone is works about half the time at 25 Feb 2012 05:00:22 PM
When I complained to Vodaphone staff in Brisbane that the reception was extremely poor the staff member suggested that it was because I live near the sea.
Dear Me! And I thought our land was girt by sea!
26 Feb 2012 03:11:11 PM: I was in the Queen Street Mall asking 2 out of the 4 Vodafone stores (within a 100 metres of each other)about the reception.
Plenty of sales and no usable network reception.
One store I stopped at had 1 bar and no towers.
One guy from one store said he has cancelled many contracts due to no reception.
One young woman at a store straight across the mall(less than 10 meters away)said all of the Vodafone employees at her store have Vodafone connections and NONE of them have any reception problems.
I told her she was full of public relations drivell! (AKA) crap!
(She would do well in Mumbai)