26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20976 Someone from NSW thinks vodafone is No 3G during phne calls at 27 Feb 2012 03:06:47 PM
Not only do i have to put up with continuous phone call dropping out, but now, i have no 3G during a call (the rare occasions i can actually stay on the phone with someone for long enough). For about 12 moths now, it takes up to 10 times to establish a connection to make a call, and then once the call is made, ill be lucky if 1/3 phone calls does not drop off.

I have heard of others being offered free months to keep them happy, and when i have complained, i got the good old "the network in your area is being upgraded sir" line, which i am sick of. It has got to the point of now just waiting for my contract to finishing and jumping ship.