26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20980 Someone from QLD thinks vodafone is NOT GOD at 28 Feb 2012 01:04:45 PM

Juliette Garside in Barcelona
Monday 27 February 2012 18.53

Vodafone Boss Calls For Moratorium On Mobile Phone Regulation

On the eve of European vote to cut cost of using phone abroad, Vittorio Colao says move would cost jobs.

The chief executive of Vodafone, Vittorio Colao, has called for a "moratorium on regulation" in the telecoms industry, warning that unless Europe stops imposing price cuts, mobile companies will slash investment in networks.

"Regulators should stop cutting mobile termination rates, pushing down roaming prices, building funny auctions which are designed to extract more money from existing operators, and resisting industry consolidation," Colao said. "This is not a request for a moratorium on competition but a much stronger request for a moratorium on regulation.

"The reality is, we have a heaven scenario or a hell scenario," said Colao. "The hell scenario is every year we lose hundreds of millions to mobile termination rates and we reduce our investment. Investment means jobs not just in the telecoms sector, but in the media, entertainment and applications developer sectors."


1.Moratorium of regulation = Throw any laws that protect consumers out the window.
2.Regulators stop cutting mobile termination rates = I hate any government who protects it's people from me.
3.Pushing down roaming rates = The biggest ripoff in my arsenal of tricks.
4.Funny auctions = they have learnt my tricks, on extracting more money from my Dumb Vodafone Customers.
5.Resisting industry consolidation = Authorities stopping me buying out every Telco and becoming a Monopoly Ripp-off Teco with no laws or ethics.
6.Heaven scenario = I will steal as much as I can ,for as long as I can get away with it.
7.Hell scenario = We pay our way, and be good corporate responsible entities,fostering a good service,good network,for a fair price.

What Network Mr.Vodafone Boss? It is a trainwreck!
What jobs Mr. Vodafone Boss? You have sacked them already to save money!
When you talk about Heaven and Hell,Mr.Vodafone Boss,are you really saying
that you are GOD!!!
Gee,no wonder this Australian CEO is off the planet,his Vodafone Boss,Mr.GOD CEO of Vodafone World is DELUDED and full of Self Importance.
28 Feb 2012 01:34:11 PM: this seems a bit pessimistic and unrealistic. telcos are companies, they should have the right to stand up to governments if they believe that governments are going to impact their business feasibility