Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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21034 Someone from QLD thinks vodafone is Money-Sucking Scabs at 6 Mar 2012 09:10:51 PM
I just received a message from 3 (so vodafone) today saying that I was to call them immediately as I had used 4.7 GB worth of internet and had to immediately pay a fee of $1,200 dollars or face my contract being indefinately suspended. Freaking out I immediately checked my internet usage as I always used Wi-Fi at home and was always on 3 reception so no romaing data charges there. Found out I had actually used 2GB worth, which is within my contract, so am now immediately phoning voda tomorrow to get that bill cancelled and have my contract terminated. If they do not cancel the bill, I'm going straight to the TIO and sticking it up voda's *** cause they are nothing more than scabs whose bills do not match the information given to their customers!