Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2107 Someone from VIC thinks vodafone is 3? at 27 Dec 2010 11:43:15 AM
Is vodafone also the owners of 3? I have had trouble with them for 18 months and have low coverage, can never access voicemail yet am still charged for it.
Am I right it saying Vodafone owns 3?
Am I right it saying Vodafone owns 3?
27 Dec 2010 11:54:48 AM: Vodafone and Hutchisson's (Operators of 3) "merged", with Vodafone being the senior partner. Thus, Vodafone brand is scheduled to displace the 3 brand, likely within 12 months. Localities with "3" shops and Vodafone shops in close proximity will see one of the two being closed as part of the staff rationalisation program built into the integration process. How this affects 3 services is to be seen, but 3 in its coverage area is significantly faster than Vodafone's 3G service. I wouldn't mind one of the plastic 3's from the stores they'll refit or close !
27 Dec 2010 12:06:13 PM: 3 and Vodafone are owned by the same company but at this point of time are still two seperate intities.. Kind of like Coles Super Markets and Kmarts, they are both owned by coles but are still two different companies. However, 3 and Vodafone will be eventually the same thing.