Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2113 Someone from QLD thinks vodafone is more painful that having a tooth removed without anaesthetic at 27 Dec 2010 11:44:24 AM
I have no data coverage and I live in the middle of Brisbane!!! I have just signed a contract for 2 years and am really dissapointed that I have minimal if no coverage Also, I went into 3 Vodafone in the city and asked if someone could help me with setting up my HTC. I have a hotmail account and for some reason it won't verify. The guy at the shop pretty much looked at it and said for me to ring Vodafone support and then proceeded to write the number down. I also asked if he could cancel my prepaid internet with 3 as I now (well I'm suppose to) have vodafone internet. He then gave me another number to call...... !!! I am sick of ringing Vodafone only to speak to someone on the other side of the world who have no idea and no people skills..... I am a single Mum who feels like I have been told lies just to get a sale. I feel sad that I have to pay an amount per month for a service that doesn't do what it is supposed to. I knew I should have never gone into a Vodafone store.......