Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2117 Someone from VIC thinks vodafone is Needs to fix its "3" network coverage at 27 Dec 2010 11:44:48 AM
I have a THREE mobile broadband that is City Based. I get no reception even in outlying subs, such as Sunbury, Craigieburn, Melton and Cranbourne. I depend on my wireless BBand for communication, however the 3 netowrk coverage is just plain awful. It gives the option to roam to Telstra 2G (GPRS) in country areas at the rate of around $2 per MB. Given that Vodafone is itegrating the 3 network as its own and eliminating the 3 brand, then Vodafone had better review its 3 network Mobile Broadband with regard to extending coverage, otherwise it might as well shut the thing down
27 Dec 2010 11:51:15 AM: How moronic are you. Everyone knows that 3's coverage is only the metro area and going outside that roams onto telstra's network and off course there is going to be charges
27 Dec 2010 12:02:48 PM: Vodafone could change the roaming arrangements to allow roaming to its own network rather than telstra - thats if it HAS its own network beyond the cap cities