Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2133 Someone from WA thinks vodafone is Mobile ADSL at 27 Dec 2010 11:48:36 AM
I went with Vodafone last year as I was promised mobile roaming ADSL in China. When we arrived in Shanghai my mobile phone worked but no data for my laptop. We travelled to Changchun and still no data. I rang Vodafone in Australia and was told it must be a technical problem with my laptop. A month later and $800 worth of calls later they finally admitted that they don't have an agreement with either China Mobile of China Unicom for mobile ADSL, too bad. I was stunned that they had me playing around with settings for a month when they didn't provide the service as contracted. Their website was still advertising mobile ADSL in China. 3 months later. I threatened legal action for false advertising and other matters; they immediately released me from my contract and didn't bill me from the time that I left Australia. I then had no mobile phone service in China.
27 Dec 2010 12:03:07 PM: There's no such thing as "Mobile ADSL"