Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2156 Someone from VIC thinks vodafone is No service - bad reception at 27 Dec 2010 11:53:48 AM
I can only use about 10% of my cap plan when i am at home. I go from 1 bar to 'no service' 90% of the time. Vodafone promised to investigate and get back to me on 24th dec. I had to call them on the afternoon of 24th. They said the investigation was ongoing and that i'd hear from them when they had an answer. I was given 1 weeks worth off call costs off my bill to make up for this problem - a problem that has been getting worse over the last three months.
27 Dec 2010 11:57:59 AM: I'd like to add that I am paying $80 per month when I am getting about $10 value out of my service and they don't seem to care.I can't wait to get out of my contract. My neighbour (10mt away)had her contract cancelled due to bad reception yet I have to wait until they can 'test' my service and deliver a verdict!