Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2163 Someone from SA thinks vodafone is at 27 Dec 2010 11:55:30 AM
I was with Telstra for 6yrs before recently cutting short my contract and switching over to VF. VF were offering great deals and because I was no longer happy with what price I was paying with Telstra, I made the switch. In the month I have been signed up with VF I have had no problems with txt messaging but the reception/coverage has been absolutely terrible. My Husband and I are both VF customers and 95% of the time when we have called one another (and that's in the metro area), we can barely hear each other or it completely drops out. Most of my calls are always dropping out and the internet takes a very very long time to act, browsing is painful! We also have VMB which also drops out constantly. This is not good enough so lets hope VF get their act together and sort out their network asap so good paying customers can continue with their lives in a more convenient manner.