Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2260 Someone from QLD thinks vodafone is Very Fail at 27 Dec 2010 12:19:14 PM
Wireless internet is soooo slow... A page takes up 2mins to load... called up Voda and the say its the coverage.... But evern @ 3am in the morning the connection is slow or just drops out... Vodafone=Fail
27 Dec 2010 01:11:32 PM: I get the worse spend on the wireless. Infact between 2am and 6am am is the only time I can use it and it wont be at dial up speeds :( I moved to 3 and its worse!!!! 3 is crap and so is vodafone.
28 Dec 2010 08:41:24 AM: Agree, 3 is crap. I'm in Surfers. Do they use the Vfone towers? Probably. Anyway, mobile "broadband" is more like mobile agony. I'm wasting my life waiting for simple pages to load. I think I grew a beard waiting for an overseas page. It used to be a lot better - before Vfone bought 3 that is. I've been online for 20 years. I remember when dial-up was all we had. It was quicker then than 3/Vfone can manage in this next century. But let's give them credit. We pay them heaps and let them give us shit, it's a top business model.