Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2321 Someone from VIC thinks vodafone is MEGA FAIL!!!!!!!!!!!!!!! at 27 Dec 2010 12:30:07 PM
My phone was cut off without warning as Vodafone claimed that i had not paid my bill. Having been an honorable client for many years i was very upset about the situation. I was put on hold umpteen times without a response and bearing in mind i was having to call off someone else's phone, therefore incurring fees for them. Once i finally got through vodafone were claiming that they had tried to debit my credit card and it was rejected. I then called the bank and they claimed that my credit card had not even been attempted to debit. Vodafone has cost me time and money. As soon as my contract is up i vow to never waste my time with their company ever again.
27 Dec 2010 01:09:56 PM: was teh expiry date correct