Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2324 Someone from NSW thinks vodafone is Unconscionable at 27 Dec 2010 12:31:01 PM
I was around my partners place last night using her post paid Vodafone Internet. It kept cutting out all the time. I restarted it 6 times in 2 hours. I used to using my Telstra Cable connection which has worked flawlessly for 6 years.
The government needs to take Vodafone to account. All Vodafone users should DEMAND a REFUND!
The government needs to take Vodafone to account. All Vodafone users should DEMAND a REFUND!
27 Dec 2010 04:03:27 PM: I have had my Nokia E63 for 1 year and it takes my phone 3 hours to receive a text message from my friends and I'm with Vodafone. So Vodafone is really Vodafail!
27 Dec 2010 04:25:04 PM: I am in Sydney suburb. You are fortunate to receive even if after 3 hours. Mine gets lost or arrive next day. I just drove from Paramatta Road, Strathfield. I had no signal for over 20 minutes. Vodaphone wasn't so pathetic. It just gets getting worse. I am willing to return them the phone, if only they will be so kind as to cancel my contract.
27 Dec 2010 09:30:06 PM: I have been with Vodafail for approx 10 years, i spend approx 38-48 hrs outcalls a month and who knows about incoming its up there, all i can say i have been getting an incredible amount of drop outs say 10-20 a day if not more, the reception seems to be getting worse and then i try contacting them and it can take up to 2 hrs sometimes i cant get through as when it seems i have gotten through it hangs up on me absolute CRAP and we pay premium rates for this pathetic service, i am actually considering changing carriers asthey dont care so maybe i should just move on from this trash