Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2338 Someone from NSW thinks vodafone is Xmas Gift Failure at 27 Dec 2010 12:35:16 PM
What an abomination Vodafone is. I was with Vodafone about 8 years ago and left THEN because they were pitiful. My wife and i bought my 12 year old daughter a Nokia C3 mobile for Christmas through a Vodafone deal and after my 12 year old watched me TRY and put credit on it for her after 2 bloody hours of being hung up on, errors galore on the website and them using VOIP for all there communications which was pathetic, we had just about given up when i FINALLY was able to give them some money for what i can only say is probably the most pathetic support i have ever been involved with in my 43 years. The phone (although advertised as Facebook compatible) is constantly giving "no network" whenever trying to access anything on the internet, after waiting one and a half hours for support and being hardly able to understand the 3 people at the other end, they tell me it has to go back to a Vodafone shop as it isn't working... NO SH*T SHERLOCK! I thought it was just me but after finding this site i just sit and shake my head and cannot wait for Wednesday so i can change my daughters phone over to Optus who i have been with for 4 years and have NO problems whatsoever! Thanks Vodafone for making my daughters Xmas sh*tty...
27 Dec 2010 01:59:11 PM: You are giving a 12 year old girl a mobile? With facebook access? You a a seriously negligent parent. Heard of brain timings and paedofiles? Best thing to happen that she doesn't get this phone...hope you think again about it...
27 Dec 2010 02:00:16 PM: Brain tumours