Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2371 Someone from NSW thinks vodafone is Vodafone is the worst company at 27 Dec 2010 12:42:28 PM
I have 4 mobiles with Vodafone, and boy was that the biggest mistake I made. For the last 4 months I have never had so many problems with a phone company. I do not get reception where I live, I was even in Sydney CBD one day and got no reception at all. I have experienced days where all our phones have no reception for a day, then there are the times my messages don't come through until about 3am and then they all come. My partner and I have rang vodafone about this numerous times, the last 2 times I have been advised it would be looked into and that they will get back to us within 72 hours, they never do. Then when you don't pay the bill because of the crap service they just cut you off and wont connect you until you pay it. I have requested that I be let out of the contract with them due to the service (or lack thereof) and I am still waiting to hear from them, what a joke. I absolutely HATE vodafone and will never ever deal with them again. They promise the worth and deliver crap. Please tell everyone about vodafone and how bad they are, because they will loose business and hopefully take what we are saying seriously.