Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2395 Someone from NSW thinks vodafone is EpicFAIL! at 27 Dec 2010 12:48:59 PM
These companies are all as bad as one another. I have had equally as bad experiences with VodaFone, Telstra and Optus! The overseas call centres are USELESS, why must we speak to someone in India or the Philippines to get an Australian phone or internet service fixed?!! It may cost the company less but us customers end up calling five times anyway, waste an hour and end up pissed off!
Not even going to start on how utterly useless my Vodafone mobile internet stick was, the only thing that worked on it were the little green lights when it got plugged in. Internet, what internet?!
Not even going to start on how utterly useless my Vodafone mobile internet stick was, the only thing that worked on it were the little green lights when it got plugged in. Internet, what internet?!
27 Dec 2010 09:29:54 PM: I agree, the problem is that they are all as bad as one another.
27 Dec 2010 11:16:24 PM: I agree about the internet stick, just seems to be a lack of strengh oof the signal... I have had Virgin broadband stick for a while and its great.. plenty of bars and always works... VODAFONE though just seems useless. Im locked in contract though so not sure what my rights might be... will call into store and see...