Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2409 Someone from VIC thinks vodafone is Extremely Pathetic at 27 Dec 2010 12:52:59 PM
It has been one month and 3 days since I connected Vodafone. I received my SIM Card on 9 December since then I have been calling Vodafone 15 times and every time waited at least 1 hour and 30 minutes without any result. I used 8 deffirent phones from HTC Desire HD to iPhone4 Nokia n97, Nokia N8, N95 iPhone 3G and 3GS.
* Low or No signal
* Signal drops out while on conversation
* Internet Date fails 99%
* Poor Customer service.
* Still waiting for call back from Vodafone technical support team.
I regret joining contract with vodafone.
* Low or No signal
* Signal drops out while on conversation
* Internet Date fails 99%
* Poor Customer service.
* Still waiting for call back from Vodafone technical support team.
I regret joining contract with vodafone.
27 Dec 2010 07:18:59 PM: Call them back and start swearing at them and crying it work for me
27 Dec 2010 08:37:01 PM: Don't bother asking to speak to their manager. They're all equally retarded.
28 Dec 2010 04:44:45 PM: My place has really good coverage....on boats. Yes most of the reception of our place is in the sea.