Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
241 Someone from Somewhere else thinks vodafone is NonFail at 17 Dec 2010 02:13:56 PM
Loving the media storm about a completely overblown issue! Talk about Telstra driven agenda - this is shock marketing at its best, dont market yourself, destroy your competitor - all because infinite plans make a mockery of the other telco plans (mobiel and fixed). Dont believe half of what you read and none of what you hear. Fail site Fail. Sucked in.
23 Dec 2010 12:41:27 AM: Voodoofone are destroing themselves. Well, it could be a Teltra driven thing, but does that make all these people's unresolved complaints and frustration and anger less real? No, Nigel's suckhole, it doesn't. It actually suits me to stay with Voodoofone (as long as they last) because I hardly use my phone as a phone. And until my dispute with VF is settled, I don't have a choice unless I want to P a lot of credit away. My experience with them had me not even looking at them for wireless broadband, and I am planning to ditch my Telstra landline and go Naked ADSL, absolutely NOT with the big Dinosaur.
25 Dec 2010 09:14:40 PM: And what is one reason I hardly use my phone as a phone?Because, when the battery in the previous phone would die really quickly for no apparent reason, I switched it to offline, and pretty much only re-connected to view TV schedule via VF live, occasionally, and to check, and note,my credit. Then I found credit had dropped and I had been charged for things I couldn't possibly have done, since my phone had been offline for a long time when Vodafone said the events had occurred. My logs(in my phone) showed no activity for days either side of the alleged events, and I spent over 30 mins arguing with the various Vodafone employees.(This has happenned again recently -didn't have to argue so long- I'm sure somewhere it would be on file that I will go to the TIO,sooner rather than later if they f*ck with me.For what that's worth.)When I had the battery tested at Nokia, they said it was fine. Somewhere I read that it was better for battery life to make the default 2G, so I did. If Nokia, in the CBD centre was telling the truth (don't know if they used a sim in it in the test, or, if so, whose sim,) then it is fair to draw the conclusion that trying to maintain a connection to the Vodafone network,(not on a call, or an sms, or anything) was what was flattenning the battery so quickly.
27 Dec 2010 11:38:43 AM: I am in no way a pro-Telstra or any other Telco customer for that matter. The stories of thousnds of people can't be the evil plot of Telstra. Do you think we're all idiots???
27 Dec 2010 12:09:47 PM: Oh somewhere else! - we know you are the Voda stooge - we can feel it in your angst. Focus on fixing the problems not bleating about us bleaters
21 Jan 2011 10:43:13 AM: If any of you had half a brain, you would have gone to the TIO years ago and ended your relationship with Vodafone. That fact that you're still there soaking up the punishment says the other half is probably missing as well.