Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2415 Someone from WA thinks vodafone is Pathetic at 27 Dec 2010 12:55:12 PM
I have experienced dropouts 10 times a day, delayed voicemail of 12 hours, slow internet nad people cant hear me when i talk and sometimes i cant hear them. I sometimes cant call people or my phone never rang at all... people cant call me. I tired asking them to rectify the problems and they blame the phone, they ask me to try and upgrade my phone, change sim card.... do evertything but it's never their network. they even asked me to send my phone in to have it repaired yet wouldnt give me a loan phone. first they told me it mite take two weeks and after i did the paperwork, they said it will take up to six weeks..... BASTARD!!!!!!!!!!!! I bet you their CEO Nigel Dewsbag uses Telstra network cos he knows how shitty his own network is.