Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2475 Someone from SA thinks vodafone is Dangerous for patients at 27 Dec 2010 01:09:57 PM
I moved house approximately 1 year ago into suburban Adelaide form the city and since the have suffered shocking reception and regular drop-outs with Vodafone. More recently the reception at the Royal Adelaide Hospital has dramatically dropped off with still no return after a recent "network upgrade" as I was told by the less than knowledgable in store staff. The main problem is I am an Orthopaedic Spinal Surgeon reliant on my mobile for on-call work. When trying to discuss a patient that need urgent Spinal surgery and coordinate what is happening at the hospital over the phone the constant drop outs are potentially disastrous. To avoid disaster I have to take everyone's phone number immediately when they call so I can call them back on my home line when the inevitable occurs, or I have to run out to the front of my house in the middle of the night to answer calls. I will be happily changing to another network in 1 month when my contract ends, and be free of Vodafail forever. Even the free radio I got at the cricket stopped working - they can't even get that right. Would be very happy to join a class action for failure to deliver service.