Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2476 Someone from WA thinks vodafone is very bad at 27 Dec 2010 01:10:10 PM
Please advise! I have a house on market at the moment and on 11/12/2010 vodafone had problems with their service and the whole net work went down.In this period of time we had an offer made on the house and as a result could not contact the agent to accept the offer (the agent is a vodafone user too).4 hrs later the service was resumed, but in the frustration of not being contacted the client withdrew their offer, thus now vodafone owes me a sale of my house!!!
27 Dec 2010 01:16:39 PM: join the class action. Don't worry, you're not alone. Vodafone has cost many people thousands of dollars. I know of salespeople that have lost sales for the same reason.
27 Dec 2010 02:08:38 PM: how do we get involved? this looks like a good way of showing these big companies that we are tired of being ripped off!! WATCH OUT BANKS!!!!!