Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2531 Someone from VIC thinks vodafone is big fail at 27 Dec 2010 01:26:58 PM
I bought an iphone through 3 (now owned by vodafone) for the purpose of home phone, modbile phone and internet usage.
I live in Macloed 18km from the cbd and can't get regular signal. I have since had to buy alternate internet and a home phone plan ontop of the 24 month mobile plan that I am locked into.
My phone is continually in and out of signal. My hunch is that the I Phone is no good as I get better signal with my old crappy $96 Nokia, however 3 coverage is terrible.
I live in Macloed 18km from the cbd and can't get regular signal. I have since had to buy alternate internet and a home phone plan ontop of the 24 month mobile plan that I am locked into.
My phone is continually in and out of signal. My hunch is that the I Phone is no good as I get better signal with my old crappy $96 Nokia, however 3 coverage is terrible.