Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2545 Someone from QLD thinks vodafone is coverage is boardering on pointless. at 27 Dec 2010 01:30:54 PM
I told the sales rep I travel between Brisbane and Mackay several times a week, and that I live in Beerwah and needed the phone both as a 24 hour contact and safety net when on the road. I have very little coverage if any at times when at home, Coverage on the Bruce Highway, is extreamly patchy if not totally non existent from beerwah to Mackay in a lot of places. Vodaphone is not a seriouse provider at all as they do not appear to have improved their coverage at all in the 3 years I have been with them. They really need a seriouse wake up call as they put the lives of people like me at risk by misrepresenting their coverage areas at point of sale.