Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2575 Someone from NSW thinks vodafone is Fail at 27 Dec 2010 01:36:17 PM
Been with vodafone for years, moved to 3G cos it was the latest "Thing" absolute disaster, they ended up cancelling my contract but still charged me $932 or something for the phone.
Moved back to vodafone and was with them once again for years, always happy with them, was on the one month contract thing.
Then Vodafone called me and offered me a new phone for signing a contract, i thought about it and thought well, it is convenient, i dont have the money but is about time for a new phone.
Untill this point, i had always provided my own phone.
When they called back the next day i said yes, deal was done and first phone they sent was a heap of crap, keep missing all my incoming calls and have to call everyone back which caused me to go over my cap, next phone they sent had exactly the same issue's and almost went over my cap again, and lost a lot of business cos i couldnt afford to call people back.....
Third phone they sent me worked well, used it for 3 months then started having issues, so now use a phone my mate gave me.
Now i use a phone that has just as many issues as the one i had and im stuck with a contract.
Cant wait for Contract to end so i can move over to ACN
Moved back to vodafone and was with them once again for years, always happy with them, was on the one month contract thing.
Then Vodafone called me and offered me a new phone for signing a contract, i thought about it and thought well, it is convenient, i dont have the money but is about time for a new phone.
Untill this point, i had always provided my own phone.
When they called back the next day i said yes, deal was done and first phone they sent was a heap of crap, keep missing all my incoming calls and have to call everyone back which caused me to go over my cap, next phone they sent had exactly the same issue's and almost went over my cap again, and lost a lot of business cos i couldnt afford to call people back.....
Third phone they sent me worked well, used it for 3 months then started having issues, so now use a phone my mate gave me.
Now i use a phone that has just as many issues as the one i had and im stuck with a contract.
Cant wait for Contract to end so i can move over to ACN