Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2641 Someone from NSW thinks vodafone is at 27 Dec 2010 01:52:02 PM
i have been a vodafone customer for 10years, but renuied my contract 18months ago. in the last month i have had so many problems with them. to make a phone call or 2 send a msg or 2 recieve phone calls or msgs i need 2 turn my phone off and on again at least 3 times, i also have a business and since having these problems and no customers being able 2 contact me on my mobile has resulted in the loss of greater than $100,000.00 to my business.
last night i needed 2 take my daughter and her son to the hospital when the car broke down on the way there and thanks 2 this bad service got stuck for hours coz i couldnt get into contact with anybody 2 help us.
every time i ring vodafone 2 make a complaint they just keep saying they will call me back and never do and it is getting extremely frustrating, when u owe them money they r quick 2 ring u and get what they want.
last night i needed 2 take my daughter and her son to the hospital when the car broke down on the way there and thanks 2 this bad service got stuck for hours coz i couldnt get into contact with anybody 2 help us.
every time i ring vodafone 2 make a complaint they just keep saying they will call me back and never do and it is getting extremely frustrating, when u owe them money they r quick 2 ring u and get what they want.
27 Dec 2010 10:11:17 PM: thats exactly why i refuse to pay my bills there dreaming if they think im not going to call back in the morning and abuse them once again
27 Dec 2010 10:13:52 PM: when they compinsate me for all the money i have lost for being with them during these problems then i will pay them their measally couple of $100