Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2658 Someone from QLD thinks vodafone is Failing all the time... at 27 Dec 2010 01:54:22 PM
Lets see, where to begin. For the last few weeks it keeps dropping out on calls, including important ones and then there comes loss of reception. One minute I have reception and then I look at my phone, still in the same spot and there is none. When I inquired about it with vodafone, I was told it must be the area I live in. It happens when Im in the city also so it's not the area. Dont receive some text messages until hours after they're sent which again is bad since sometimes its important ones regarding work. The internet hardly works on the phone and yet I get charged for over usage fees. Its seriously a joke. Once my contract is up, I'm going back to Optus.