Well I had always been 110% for vodafone because of other peoples reviews and oppinions but in the last year or so I have had problems with sending messages, calling (making calls and recieving), coverage, internet, scams and random messages from vodafone saying that they hope I stay with my prepaid connection. When sending messages itll sometimes send 4 of the same messages to the same person, or itll delay and my friends/family wont get the message for a few hours or days later. Calling, itll cut out or get no coverage or people will try call me and it wont connect not to mention people will tell me they tried to call me and Id have not one missed call. Like seriously, far out! Too bad I guess if it was an important call or someone in my family DIED! Ill be randomly fiddling with my phone and the coverage will cut out completely, no bars, no nothing. When trying to go on the internet on my phone it wont work from time to time with no explanation not to mention when I tried to buy a song off the internet it wouldnt work or if it did work it would literally take all of my credit. I get random message that they would think are curteous but somehow come across a bit rude saying "We hope you stay with your prepaid connection" or some other crap. I rang the company to discuss these problems about multiple messages and etc and they went through this long speal that it was a problem with my phone even though I told them numerous times, ITS A NEW PHONE! Its frustrating and disgusting, especially considering when we ring up to complain and get someone in ANOTHER COUNTRY like seriously, dont they have enough money to EMPLOY AUSTRALIAN (ENGLISH SPEAKING) Customer Representives. If the inconveniences continue Ill be moving to Optus or another company who know what Customer satisfaction and Customer Service really is! Grrr - Its about time someone stood up.