Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2731 Someone from NSW thinks vodafone is very bad at 27 Dec 2010 02:12:16 PM
I had been with vodafone for nearly 2 years, the last year has been awful with reception and calls dropping out i have contacted vodafone after being on hold for nearly 2 hours and they didnt think it was a issue, they said they would try and see what they could do for me and get back to me within 72 hours. They didn't call back so i called them and waited on hold again! then they told me they still hadnt resolved the problem so i wanted out of my contract and i had still had 4 months to go so i went to telstra and transferred my number to them have great reception but still have to pay an early termination fee to vodafone WHAT A JOKE!!!!