Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2737 Someone from VIC thinks vodafone is at 27 Dec 2010 02:13:19 PM
I gave Vodafone the flick because of bad service and moved to 3. Then Vodafone bought out 3! What the...anyways 3 wireless has been an absolute disaster. Sometimes it could even open my emails in peak hour. Was given 3 different reasons why service was slow, they were... You need a cord from the computer to the modem to improve service 2.We are updating our network. 3.You are in a low coverage area (12 kms from central Melb?!). The time spent on the phone dealing with this company is plain frustrating. They certainly dont have a prob sending bills and taking money. Just gave up on it, changed to lowest plan possible and waited for contract to run out.
Whats frustrates me is the money they spend on fancy shops, and marketing and media to get you signed up and last 6 months in business but the sheer size of these companies and the money they pull keeps them rolling along until the next sucker shows up.
Whats frustrates me is the money they spend on fancy shops, and marketing and media to get you signed up and last 6 months in business but the sheer size of these companies and the money they pull keeps them rolling along until the next sucker shows up.