Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2750 Someone from QLD thinks vodafone is Retardedly at 27 Dec 2010 02:17:11 PM
I was told 2 yrs ago they were updating mobile service to my area, which gets bugger all signal BUT if you walk all the way up the back of the property you may get 1 bar of signal :/ To this day, we are no better off... no mobile coverage decent enuff for even a 1 minute phone call, maybe i should be impressed if i can send a txt, after upteen resends? AND a recent gripe....!!! A previous bill, that was paid over 3 ago, is still being deemed "outstanding"... unfu**in believable! After being kept on hold for 38 mins to resume this problem, i hung up, and gave into the fact that Vodafone doesn't give a toss bout it's customers, as long as they get their $$$... we can all go to hell!!!!