Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2752 Someone from NSW thinks vodafone is No reception and drop outs at 27 Dec 2010 02:17:14 PM
I fought Vodafone over reception issues and drop outs for 5 months in Harris Park, NSW. They were claiming network is in perfect condition and no issues are reported. I went to the Telecommunication Ombudsman and I got out of the contract with in a week with no penalty because I showed them 3 days in a row drop outs and no connection available. Their customer relation person was very cooperative. Any issues you have with phone companies please call Telecommunications Industry Ombudsman on 1800 062 058 or log a call online at http://www.tio.com.au/ and they usualy get back to you in few days with information who to contact at Vodafone i Australia and you will have dedicated Relationship manager to fix the problem and offer you solution benefitial to you.