26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2828 Someone from TAS thinks vodafone is Complete waste of time at 27 Dec 2010 02:36:58 PM
Paying for a service I can rarely use, one bar two at most if Im lucky, but only if I'm standing outside in a certain spot on the deck - great in cold, wind and rain!
Cannot get online, upload, download its just not happening no matter where I am in Hobart metro.

Often miss calls or messages due to no reception.

Out and about in Hobart reception varies from 0 bars to 3 bars max (if the weather is nice)and always dropping in and out.

Stuck in a contract and tired of fighting big companies who take your money, tie you in and you cant get out without a huge amount of hassle, time, writing, calling, being pushed from one dept to another, and on and on it goes.