Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2860 Someone from QLD thinks vodafone is poor coverage at 27 Dec 2010 02:46:42 PM
the vodafone coverage is very questionable. i live on the southside of brisbane and very rarely do i get a full signal strength. i can drive to our friends place 3k's up the road and have no signal nothing. this is not out in the sticks in suburbia, what if there was an emergancy and i needed to use my mobile. the number of times i been unable use my fone is terrible. also i signed up to a $69 plan but i've never paid that. it's always a bit more, just a $ here a $ there. then ther was the debacle when i went to hawaii, had the fone set to global roaming no worries , was told the charges for calls and text then when we got home there was a bill for $1500 for five day's of internet usage 103 mb. when i questioned it i was told they charge 1cent per kb i was a bit shocked but hey i used it so no worries i'll pay no questions. yeh no i was told to pay $1200 now or they would cut it off when i said it was a direct debit just take when the bill was due in 5 weeks the paki on the line said no money now or no fone i said but it is not even due yet he said tuff , a fortnight later they cut it off same deal when i reconnected had to pay the $1200 and then it took a week and a half of fone calls for them to flick it on, not happy jan i'm over vodafone as soon as my contract is up i'm gone. maybe they should spend more money on there coverage instead of racing around a frigen race track.