Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2917 Someone from NSW thinks vodafone is Pathetic!!! at 27 Dec 2010 02:55:43 PM
I have been on vodafone contract for clost to 8 Years. Every 2 years for some reason i give them another chance and resign. my last signing was the last straw, I WILL NOT be returning once my contract is up. i have made years of constant ongoing complaints over the usual call drop outs, slow data transfer and poor reception. i have had little in the way of help from vodafone other than the usual hours of waiting on hold. The last straw was my last re-sign up, i w3as contacted by Vodafone Loyalty Team, they offered me a free phone, any one i chose if i re-signed. i told them i wanted an Iphone4, they said i could get one but they would nt be released until november-december. so i took the sony X10i, 3 yes 3 days later vodafone released the Iphone4! Firstly i have poot up with years of poor service and now i have been blatently LIED to!! Very Dissapointed!!!!!