Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2922 Someone from NSW thinks vodafone is vodafone fails in every way at 27 Dec 2010 02:57:07 PM
I signed up on a 2 year plan not quite 1 year ago, believing what was said about their coverage, they lied. We drove from Bathurst to Singleton from 5klms out of Bathurst until approx 5 mins from Singleton there were no signal except of very small pockets, and these were emergency calls only. Also the phone I received on the plan was obsolete so I couldn't get any accessories compatible with or to connect to my PC. They said I couldn't get out of the plan and there was nothing they could do about the phone, they had no control over that. I very rarely use the Vodafone phone and have gone with Telstra prepaid where I get good call amounts and data useage and coverage.