Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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2952 Someone from NSW thinks vodafone is Always at 27 Dec 2010 03:03:46 PM
I am in heart of the Sydney and I am facing drop outs everytime. Messeges come along with added 2/3 days. In my account section, there are 2 usage history with same account. How could it be possible???
At the contract period as well, it says you are eligible to use upto $500.00 worth of value in $49.00 cap but when they put you into cap., then they will give you only $454.00 worth of value to use and when you call them to ask, they'll say you, it is inclusive of GST. I searched everywhere and it won't mentioned anywhere that its inclusive of GST and even when asked Customer Support before putting into cap., I am sure, they'll say you the same story about the value you can use but you'll hear another story when you are in cap. afterwards. Becareful of Vodafone, this company is ripping us. I am anxiously waiting to finish my contract.
At the contract period as well, it says you are eligible to use upto $500.00 worth of value in $49.00 cap but when they put you into cap., then they will give you only $454.00 worth of value to use and when you call them to ask, they'll say you, it is inclusive of GST. I searched everywhere and it won't mentioned anywhere that its inclusive of GST and even when asked Customer Support before putting into cap., I am sure, they'll say you the same story about the value you can use but you'll hear another story when you are in cap. afterwards. Becareful of Vodafone, this company is ripping us. I am anxiously waiting to finish my contract.