26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2954 Someone from VIC thinks vodafone is badddd!! at 27 Dec 2010 03:04:11 PM
everywhere i go i eaither have 1 bar or 2 bars of reception!!.. and even then when my friends try and call me, it tells my friends that my phone is off....

when im in my house, i have no reception...
when im in an open space, or in the city.. i have no reception
and text messages take about 4 hours to go through....

this is very bad for me, and i miss out on alot, not to mention work.
ive called voda to ask how long i have left on my contract and to cancel it..
and not only did i have to pay 12 months of wots left of my bill.. but i also had to pay and extra 500.. which to cancel.. means id have to pay $1,500!
it sucks.. and coz of the price i have to stick to it, :( :( :(