Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
2963 Someone from VIC thinks vodafone is Dreadful at 27 Dec 2010 03:05:43 PM
So quite a while back (1.5 years into my contract now) I moved from Three to Vodafone because due to each company's coverage checker, I was out of Three's 3G coverage area, but was within VF's 3G coverage. This is sort of true. If I leave my phone set to use 3G, I usually only get 1 bar or no bars of 3G coverage inside my house. This means if I get a call, I have to bolt outside to answer it otherwise the call will drop when the phone switches over to 2G/EDGE.
To solve this, I have just hard-set my phone to use 2G/EDGE permanently, which of course means my data speed is hindered massively, though it also means I get full bars in my house. I don't see how I can have full bars of one and basically none of the other. Now I've heard about this class action happening, I may try calling Vodafone and try to get released from the remainder of my contract.
I tried this recently as when I bought my HTC Magic, it said we would get "Regular updates to Android", however what I really got was one update to v1.6, and then nothing for over a year. In the end I gave up on trying to find out from VF when an update would be coming out and just upgraded to CyanogenMod myself.
Useless.
To solve this, I have just hard-set my phone to use 2G/EDGE permanently, which of course means my data speed is hindered massively, though it also means I get full bars in my house. I don't see how I can have full bars of one and basically none of the other. Now I've heard about this class action happening, I may try calling Vodafone and try to get released from the remainder of my contract.
I tried this recently as when I bought my HTC Magic, it said we would get "Regular updates to Android", however what I really got was one update to v1.6, and then nothing for over a year. In the end I gave up on trying to find out from VF when an update would be coming out and just upgraded to CyanogenMod myself.
Useless.